Shipping Policy
Thank you for shopping with Williams. Every order is packed with care, and we are grateful to be a small business trusted to be part of your home.
Processing Time
Most orders are processed and shipped within 2β5 business days of purchase. During holidays, special launches, or periods of high order volume, processing times may be slightly longer.
Handmade and made-to-order items may require additional processing time. Any extended timelines will be noted on the product listing.
Shipping Rates
Shipping costs are calculated at checkout based on your order size, weight, and destination.
Domestic Shipping
At this time, Williams ships within the United States. Delivery times vary by carrier and destination but typically range from 3β7 business days after shipment.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.
Lost, Delayed, or Damaged Packages
Williams is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
If your package arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item(s) and packaging. We will do our best to make things right.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Williams is not responsible for orders shipped to an incorrect address provided at checkout.
Local Pickup
If local pickup is available, this option will be displayed at checkout. Customers will receive an email when their order is ready for pickup.
Questions?
If you have any questions regarding your order or shipping, please contact us and we will be happy to assist you.
